Creative Dimensions Pty Ltd Privacy Policy used when engaging in services from us

Introduction

Thank you for choosing Creative Dimensions Pty Ltd for your Web Design and SEO (Search Engine Optimisation) services. We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

Information We Collect

We may collect certain personal information from you during the course of providing our services. This information may include:

Contact information (name, email address, phone number)
Business details (company name, address)
Website information (domain name, hosting details, etc…)
Communication history
Website or relating login credentials
Bank Card information (Only if requested to keep on file)
Media of all types; types include but are not limited to: Audio, Video, Images and Text; provided by the client for use creating or modifying a website

How We Use Your Information

The information collected is used solely for the purpose of providing our Web Design, SEO and related services to you. This includes:

Communicating with you regarding your project
Developing and maintaining your website
Implementing SEO strategies
Contracted work undertaken
Billing purposes

Disclosure of Information

We do not disclose your personal information to third parties, except in cases where it’s necessary for the provision of our services (e.g., domain registration, hosting setup). In such cases, we ensure that these third parties also uphold a high standard of data protection.

Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Overseas Transfer/Data storage

At times, we may utilize third-party service providers or cloud-based platforms to store and process data collected through our services, including personal information. These service providers may be located outside of Australia. By using our services and providing your information, you consent to the transfer and storage of your data, including personal information, to locations outside of Australia. We take appropriate steps to ensure that any overseas recipients of your data uphold similar privacy and security standards as required by Australian laws. However, it’s important to note that laws governing data protection in other countries might differ from Australian laws

Your Choices

You have the right to access, update, and correct your personal information held by us. If you wish to make any changes or have concerns about your information, please contact us at:ua.mo1722055539c.sno1722055539isnem1722055539idevi1722055539taerc1722055539@ycav1722055539irp 1722055539

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. We may retain certain billing information in our various billing, and CRM systems for the purpose of future work with you and records of our invoices to you. Credentials to your site/s we are working on are stored in a secure password storage system, even after services are rendered for purposes of providing you with access if passwords are forgotten; please contact us if you would like is to delete credentials we store for this purpose.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be communicated through our website or via email.

How to contact us about privacy

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: ua.mo1722055539c.sno1722055539isnem1722055539idevi1722055539taerc1722055539@ycav1722055539irp1722055539

By engaging our services, you consent to the terms of this Privacy Policy.

This Privacy Policy is effective as of 27/08/2023

Updated: 10/12/2023